Quality
Policy
Foreword
Our company recognises Quality as the fundamental tool for consolidating its position in the glassware mould manufacturing market.
Management is committed to guiding the company towards operational excellence, ensuring that every activity is focused on meeting Customer requirements and on the continuous improvement of performance.
To translate this vision into reality, our strategy is built on the following pillars:
Customer Focus and Technical Partnership
- Maintain high production flexibility to respond promptly to market demands and unforeseen production issues.
- Ensure the manufacture of technically compliant moulds, guaranteeing a balance between business sustainability and customer value.
- Provide specialist support in design engineering, working closely with Customers' technical departments to understand their actual operating conditions.
- Pursue high standards of production reliability, with the aim of simplifying incoming inspections at the Customer's premises.
Enhancement of Resources and Technology
- Invest in the continuous technological upgrading of machinery and Technical Office software to ensure precision and cutting-edge production.
- Promote the ongoing development of skills and staff awareness by investing in continuous training plans to ensure a flexible organisation capable of responding accurately to the dynamic demands of the market.
- Preserve company know-how through mentoring plans that guarantee specialist continuity even during generational transitions.
Effectiveness of the Management System
- Ensure the effectiveness of the Quality Management System (QMS) in compliance with the ISO 9001 standard, through a constant commitment to continuous improvement.
- Define and periodically monitor measurable objectives (KPIs) for each business function, using data analysis as the basis for strategic decisions.
- Implement systematic risk and opportunity analysis (Risk Management) to prevent critical issues and guide business development.
- Ensure organisational solutions that facilitate rapid, direct contact between external partners (Customers/Suppliers) and internal staff.
Conclusion
Management assumes responsibility for disseminating and ensuring understanding of this Policy at all levels of the organisation. Through the periodic Management Review, we ensure that this Policy remains suitable, adequate and consistent with the evolution of the business context and the expectations of our Customers.
